If you’d like extra peace of mind when sending an item, you can add Extra Cover. It provides loss or damage cover up to the specified value of your item (from $100 up to $5,000) while it’s being carried by Australia Post.
Extra Cover costs $0 for the first $100 of cover and $4 for each subsequent $100 of cover (above $100 included cover) up to $5,000.
If you don’t purchase Extra Cover and your item is lost or damaged while in Australia Post care, you may still be eligible for compensation of up to $100. We offer this for most items you send with us, with eligibility of claims assessed on a case-by-case basis. A refund of postage may also be payable.