For logistical reasons, some items purchased in the same order may need be sent in separate packages. This means you may not receive all your products in the one package.
Please be sure to enter your address correctly. We are NOT responsible for lost packages due to an incomplete or incorrect address.
While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries outside of this time frame as we rely on third party shipping companies to facilitate our deliveries. We cannot accept liability for out-of-pocket expenses or other costs incurred due to failed or delayed deliveries.
The processing time for orders is generally 1-2 business days. Once an order has been processed a tracking number will be generated and forwarded to you via email. If you have not received your tracking number within 3 business days, kindly inform us by email at sales@wahairsuppliers.com.au and include your order number.
Please note that these are estimated delivery times only, therefore WA Hair Suppliers is not guaranteeing delivery dates. Don't worry, we will always do our best to deliver on or before your delivery dates. There may be some other unforeseen circumstances beyond our control that may lead to delays, for example, customs, public/national holidays, natural disaster, air and ground transportation strikes or delays etc.
My order has been dispatched. Can I track it?
Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 2 days for shipping activity to update.
Have your tracking number to hand? You can https://wahairsuppliers.com.au/apps/aftership
The processing time for orders is generally 1-2 business days. If you have not received your tracking number within 3 business days, kindly inform us by email at sales@wahairsuppliers.com.au and include your order number.